The return of Hearthstone national service encountered a "siege" official apology and promised to compensate for the Hearthstone national service accelerator. What is good?
On September 25, the much-anticipated "Hearthstone" national server finally returned, but after opening the server, it encountered server problems. A large number of players reported that they could not log in to the game normally, triggering topics such as "Hearthstone can't get in" and "Hearthstone Siege" to be listed on Weibo's trending topic list. The official then issued an apology and promised to provide compensation.
After a long wait, the "Hearthstone" national server finally officially returned on September 25. In order to welcome the return of players, the official launched a generous welfare activity, including giving away all 2023 cards, golden legend cards, etc. However, on the first day of opening the server, a large number of players reported that they encountered problems such as too long queuing time, unable to match opponents, and game disconnection, which seriously affected the game experience.
On social platforms such as Weibo, many players have complained of "not being able to enter the game", "waiting in line for too long", "not being able to match people", and even the phrase "Hearthstone Siege" has appeared. Some players said they waited for hours and still could not enter the game, and some players joked that "Hearthstone" has become a "queue legend".
In response to the various problems that arose on the first day of the service, "Hearthstone" officially released the "Announcement on the current < Hearthstone > related game problems", apologizing to players and expressing that it is actively solving the problem.
The official explained in the announcement that the current national service has encountered very difficult and complicated problems. Blizzard's technical team has been repairing the problem, and the national service team has also been constantly providing technical cooperation and feedback on the problem. However, due to the complexity of the problem, the technical team is still unable to give a complete repair time. To express its apologies, the official promised to send all players [5 packs of "Resort Adventures" card packs + 5 packs of "Wizban's Workshop" card packs] as compensation, which will be distributed after the server is stable.
In fact, the server problem is not unique to the return of "Hearthstone" national server. Previously, "World of Warcraft" national server has encountered similar difficulties, such as the collapse of Battle.net Mall, login difficulties, etc., which has aroused players' dissatisfaction.
The return of "Hearthstone" national server problems once again exposed that Blizzard games still face many challenges in the return process. How to optimize server performance and improve players' gaming experience will be a key issue for Blizzard games in the future.
1. Optimize the network environment:
2. Avoid peak hours: Try to choose a time period with a small number of players to play, such as noon or late at night on weekdays, which can effectively shorten the queue time.
3. Be patient and wait for the official fix: The "Hearthstone" official has been aware of the existence of the problem and is actively fixing it. Players can follow the official announcement to keep abreast of the latest situation.
In addition to the above methods, players can also try the following:
"Hearthstone" is a card game that is loved by players, and its return to the national server is something to be happy about. However, the server problem after opening the server has brought bad experience to players. I hope the official can solve the problem as soon as possible, so that players can smoothly return to the world of Azeroth and enjoy the fun of the game. At the same time, players can choose to use the Sixfast game accelerator to optimize the network environment and improve the network speed. The Sixfast accelerator has prepared free acceleration time for users in order to give back to users. Download now to get free acceleration time with the redemption code [666]. Download the Sixfast accelerator now!